Booking Terms of Use
These Terms and Conditions apply to all users of courses provided by Denken Knowledge Limited (‘us’ ‘our’) using our AI powered learning platform (‘our platform’). By purchasing any courses from us, you (‘you’) agree to these Terms and Conditions.
Payment
You may choose to pay your course fee by bank transfer or credit card. If you choose to pay by credit card you will be taken to the Stripe payment gateway on our website. If you choose to pay by bank transfer, our account details will be shown on the invoice we send to you. The due date for payment is 30 days from the date of the invoice. Both the individual learner and the organisation placing the booking shall be jointly and severally liable for payment
Course Access
Provided always that payment of the course fee has been made in full you will receive an email from us with on how to register on our platform and enrol to access your course. Sharing these details with non-registered users is not permitted.
Your Cancellations and Refunds
You may cancel your course booking at any time before payment has been made by emailing us at hello@denkenknowledge.com. Once you have accessed your course on our platform no refunds will be made
K+ Membership
Your K+ membership activates upon receipt of payment of the membership fee and is valid for 365 days. The membership fee is not refundable. Your courses must be completed before the expiry date of your membership. In circumstances where you choose not to renew your membership any course bookings which fall beyond its expiry date will be re-processed at the standard price and you will receive an invoice.
Intellectual Property
All information shared with you as part of the Services including but not limited to:
• Course materials
• Text, graphics, images and videos
• Software and technological solutions
• Trademarks and branding
• The adaptive learning algorithm and platform is owned by us or our licensors and is protected by intellectual property laws
We grant you a limited, non-exclusive, non-transferable licence to:
• Use purchased training courses for your personal or business use.
• Download materials
• Use our platform features as intended.
But you may not:
• Reproduce, distribute, or publicly display our content for commercial gain
• Create derivative works based on our materials
• Remove copyright or proprietary notices
• Share course access with unauthorised users
• Use our content for commercial purposes without written permission
Technical
It is your responsibility to ensure that our digital learning technology is compatible with your systems. Please see our Terms of Use Policy
Our Liability
Other than liability which cannot be excluded by law, any claim arising under these Terms and Conditions shall be limited to the applicable fee paid for the relevant training course(s).
All indirect, special, or consequential losses are excluded including but not limited to loss of profit, data or business opportunities.
Our courses are for training purposes only and are not a substitute for legal advice. Us, our platform and all the subject matter experts working with us shall not be responsible for any loss resulting from reliance on the content of any training course, including for advice given to third parties
Governing Law and Jurisdiction
These terms of use and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales and the English courts will have non-exclusive jurisdiction.
