Key Learning Outcomes
By the end of this course, learners will be able to:
- Describe what constitutes an AML red flag and identify common examples in law firm work.
- Spot developing red flags in client behaviour, instructions and payment arrangements using the Mr. Bennett scenario.
- Take the correct immediate actions when a red flag appears, including pausing work, recording concerns and escalating promptly.
- Explain why “tipping off” is prohibited and how to communicate with clients without revealing suspicions.
- Understand the possible outcomes after escalation, including further checks, submission of a SAR and decisions to refuse or end an instruction.
- Appreciate their role as part of the firm’s first line of defence and build confidence to challenge, question and escalate concerns in real time.
Why This Course Matters
Regulators expect everyone in a law firm—not only lawyers and compliance staff—to recognise and act on red flags. This course builds practical confidence so that staff can notice when something “doesn’t quite fit”, know what to do next, and feel supported when they raise concerns.
By embedding a shared red flag mindset, your firm reduces the risk of facilitating financial crime and strengthens its overall compliance culture.
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